Frequently Asked Questions
Everything you need to know about your NR beauty experience.
Are NR beauty products cruelty-free and vegan?
Yes, all NR products are 100% cruelty-free and formulated without any animal-derived ingredients. We are committed to ethical beauty standards.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your skincare products safe for sensitive skin?
Our formulas are dermatologist-tested and free from harsh parabens and synthetic fragrances. However, we always recommend a patch test before full application.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment payments via Afterpay.